Are you looking to outsource your NHS Quarterly pulse survey?
If you are looking to outsource your NHS Quarterly Pulse Survey we offer a better alternative which is easier to administer, more user-friendly and more cost-effective.
With our service we will administer your Quarterly Pulse Surveys, provide you with the data you need to report and also give you real-time, continuous access to your survey data so you can easily explore the data.
All of which will help you spend less time doing survey admin and analysis and more time identifying how to improve the employee experience for your organisation.
What is the National Quarterly Pulse Survey?
The NHS National Quarterly Pulse Survey replaces the old Staff Friends and Family Test Survey and complements the annual NHS Staff Survey and monthly NHS People Pulse Surveys.
The primary purpose of the National Quarterly Pulse Survey is to understand the working experience of staff and employee engagement more regularly and in a consistent approach, to support actions for improvement, with the ambition of making the NHS the workplace we all want it to be for all employees and patients.
All NHS Trusts are required to complete a Quarterly Pulse in quarters 1, 2 and 4 of each year so it is something that needs to be managed.
What are the downsides of the National Quarterly Pulse Survey?
Unfortunately, in our experience, many NHS organisations find administering multiple surveys a big commitment in terms of time and resource. We know from our NHS clients that the National Staff Survey already takes up a significant amount of time to organise, administer and then analyse the data. Dedicating internal resource to administering additional surveys presents a further challenge on top of this.
The NHS suffers from having too many surveys in play. Running additional monthly and quarterly pulse surveys creates the real risk of survey fatigue amongst employees.
Feedback from our clients indicates that the NHS survey solution is not particularly user friendly.
NHS organisations already find making sense of their employee survey data a big challenge. The format in which the data is made available slows down the process of analysing survey results.
All of which slows down the process of taking action to address the issues identified in the surveys.
So, is there a better, more cost-effective alternative to the National Quarterly Pulse Survey?
The good news is that each NHS organisation can choose how it administers its own Quarterly Pulse Survey.
Employee pulse surveys are a powerful way to help organisations improve employee engagement, but they need careful thought when it comes to their design and implementation to ensure that they enable you to measure the impact of your engagement initiatives.
We have lots of experience of designing employee pulse surveys so can help you design an effective alternative to the NHS Quarterly Pulse Survey.
We can take away the hassle of administering and reporting each Quarterly Pulse Survey.
We can make accessing your survey data much quicker and easier.
Our service will help you focus on taking action rather than getting bogged down in data analysis.
Painless Quarterly Pulse Survey design and administration
We can help you get your NHS Quarterly Pulse surveys up and running quickly and cost-effectively
We will do all of the survey setup for you. In addition to the mandatory Quarterly Pulse Survey questions we can include any additional questions that you would like.
All you need to do is take care of your internal comms and we will do the rest.
Your survey will be deployed through our own highly secure quarterly pulse survey platform.
Our employee surveys are fully GDPR compliant and we’re accredited with CyberEssentials+, which means your data is safe with us.
Our quarterly pulse surveys are fully mobile optimised making it easy for people to complete them whenever and wherever they want.
We can issue survey invites via email, SMS or QR code (which works really well where you do not have personal email addresses and where staff are not deskbound).
Above all, we’ll make it as quick and painless as possible to get up and running.
Intuitive analysis and reporting
Our NHS Quarterly Pulse Survey platform make analysing your data really easy
We know that pulling quarterly pulse survey data together and analysing it takes time and resource and, let’s face it, most of us have other more pressing things to do.
This is why we will provide you with the data you need at the end of each survey ready to submit to the SDCS (Strategic Data Collection Service).
What’s more, our employee survey platform has a ready made web-based reporting dashboard, which means you can have instantaneous real-time access to your survey data.
Once we have set you up with access to your surveys all you need to do is login and you will instantly see your survey results so it really is just a case of having a play.
Playing around with your survey data is highly intuitive and makes slicing and dicing your data significantly quicker and easier than using Excel or other business intelligence software.
With multiple charting options and preset analysis already built in, our reporting dashboard really helps bring your survey data to life.
We can even import any historical survey data you might have. For instance if you have an existing survey running (using something like SurveyMonkey), you can use our platform to seamlessly switch over to begin viewing and interrogating that data through our reporting dashboard.
From insight to action
Data means nothing if you don’t take action as a result. Our survey platform will enable you to move from insight to action in three key ways:
Flexible reporting
Creating reports is really quick and easy through our reporting dashboard.
This means you can create as many ad-hoc reports as you want, as often as you want, for no extra cost.
Users can access the data for their part of the business
We can give individual users access to their own quarterly pulse survey dataset(s) so they can access and play around with their survey data.
We can define specific datasets and user authority so that each user has access to the full functionality of the reporting dashboard, but only for their part of the organisation.
This really increases the level of ownership and accountability for doing something with the quarterly pulse survey data.
Inbuilt action planning
Our reporting dashboard has comprehensive action planning functionality.
Users can define specific action plans, delegate actions and monitor progress against those actions.