Are you looking for a more cost-effective alternative to exit interviews?
As your no-nonsense expert employee exit survey suppliers we will help you identify how to reduce employee turnover and have a real impact on your business
Gathering feedback from leavers is essential if you are to identify how to reduce employee turnover, improve employee retention and reduce the costs associated with employee turnover.
However, many organisations do not routinely gather feedback from leavers. Even where organisations do gather feedback, it is often done through face to face exit interviews or via telephone interviews.
Whilst many organisations feel that exit interviews are the best way to gather feedback from leavers, we find that there are four common challenges with exit interviews that limit their impact:
The disadvantages of exit interviews
1. Exit interviews take up a lot of resource
- Exit interviews need someone to organise them.
- The exit interview itself typically takes around an hour to conduct.
- The person conducting the exit interview needs to be skilled.
2. Exit interviews do not generate accurate feedback
One of the fundamental issues with exit interviews is that they are not anonymous.
In our experience, many employees will turn down the offer of a face to face, or telephone exit interview because they know that what they say can be attributed to them and they fear that there will be negative consequences as a result.
3. Exit interviews are often not used consistently
- Exit interviews are often conducted by different people so there is always variation in how they are run.
- Even where you have a standard set of exit interview questions, the nature of interviews means that the output is likely to vary significantly.
In our experience, the reality is that exit interviews are rarely carried out in a consistent way within organisations.
4. Exit interview data is difficult to analyse
Even where exit interview data is captured in a consistent format, it is likely to be captured manually, which makes collating and analysing the data extremely time-intensive, slow and takes up even more resource. In fact, we usually find that where organisations are carrying out exit interviews the data is simply ‘filed’ and never really analysed.
Consequently, most exit interview processes are inefficient and have limited impact when it comes to identifying how to reduce employee turnover and improve employee retention in your organisation.
Our solution is to use online employee exit surveys instead of face to face or telephone exit interviews
Online exit surveys are much more effective than traditional exit interviews making them the best method for gathering feedback from leavers.
Why use an online employee exit survey?
There are three key reasons why online employee exit surveys are much more efficient and cost-effective than face-to-face or telephone exit interviews.
- Exit surveys take up a lot less time and resource.
- People are much more likely to be open and honest where they feel their feedback is anonymous.
- Exit surveys generate much more consistent and higher quality data.
How can we help you?
As your expert employee exit survey provider we will enable you to outsource your exit interview process and make it far more effective
Our custom employee exit surveys will ensure you collect data from leavers in a consistent way
Our employee exit surveys will ensure you gather the feedback that you really need from your leavers in a consistent format, therefore making analysis and reporting much easier and more effective.
All of our exit surveys are bespoke, which ensures your survey will measure the things you want to measure.
We will work with you to build your custom employee exit survey ensuring the content and look and feel suits your business.
We have an extensive library of example exit interview questions that we can draw on, but all of our employee exit surveys are tailored to your business and what you want to achieve.
Our is not a self-service solution. All of our employee exit surveys are fully managed meaning we will do all of the admin for you.
Your employee exit survey will be deployed through our own highly secure employee exit survey platform.
Our exit surveys are fully GDPR compliant and we’re accredited with CyberEssentials+, which means your data is safe with us.
We will send out exit survey invites either via email or QR code (which works really well where you do not have personal email addresses and where staff are not deskbound).
Your exit survey data will be automatically captured in our exit survey platform.
Our employee exit surveys are fully mobile optimised making it easy for people to complete them whenever and wherever they want. Just click on the QR code or point your phone’s camera at it to view a demo survey….
Above all, we’ll make it as quick and painless as possible to get up and running.
Our employee exit survey platform makes analysing your data really quick and easy
Even where businesses do collect data from leavers, many don’t systematically analyse it.
Pulling data together and analysing it takes time and resource and, let’s face it, most of us have other more pressing things to do.
We have our own employee exit survey platform which we built specifically for exit surveys. This means the inbuilt analysis tools are all relevant to what you want to see through our web-based reporting dashboard.
And, unlike other dashboarding software, there is no configuration needed to make it work. It also means you don’t need to involve IT!
The real power of our employee exit survey platform is that it makes accessing your exit survey data extremely easy.
You can view your exit survey data in real time through our reporting dashboard allowing you to quickly identify key insights and share those with your stakeholders.
Once we have set you up with access to your reporting dashboard all you need to do is login and you will instantly see your survey results so it really is just a case of having a play.
Playing around with your survey data is highly intuitive and makes slicing and dicing your data significantly quicker and easier than using Excel or other business intelligence software.
With multiple charting options and preset analysis already built in, our reporting dashboard really helps bring your survey data to life.
We can even import any historical exit survey data you might have. For instance if you have an existing exit survey running (using something like SurveyMonkey), you can use our platform to seamlessly switch over to begin viewing and interrogating that data through our reporting dashboard.
Our employee exit surveys will help you move from insight to action
Data means nothing if you don’t take action as a result
Our employee exit survey platform will enable you to move from insight to action in three key ways:
Creating reports is really quick and easy through our reporting dashboard.
You can create as many ad-hoc exit survey reports as you want, as often as you want.
Users can access the exit survey data for their part of the business
We can give individual users access to their own exit survey dataset(s) so they can access and play around with their exit survey data.
We can define specific datasets and user authority so that each user has access to the full functionality of the reporting dashboard, but only for their part of the business.
This really increases the level of ownership and accountability for doing something with the exit survey data.
Inbuilt action planning
Our exit survey reporting dashboard has comprehensive action planning functionality.
Users can define specific action plans, delegate actions and monitor progress against those actions.