A positive employee experience is essential for maximising employee engagement
In simple terms the employee experience is about how people feel about their work and the organisation.
The employee experience is influenced at every stage of the employee lifecycle – from the moment a new employee applies for the job to the moment they leave.
There are many milestones that have an impact on the employee experience. For example, every appraisal, pay review, promotion opportunity etc.
Every experience can either be positive or negative. Every time someone interacts with their colleagues, their boss, senior leaders, they form an impression of ‘the company’. Every process or procedure can impact how easy it is ‘to do business’ with the company.
The factors that impact the employee experience
This is our model of employee experience and engagement.
It starts with values - they define what we believe in, what we hold dear, what’s important – to customers, the organisation and its leaders.
How leaders behave is driven by values (what do leaders focus on, what do they ignore, what do they reward, punish).
Leadership behaviour drives the organisation’s culture. Everyone else looks to leaders and managers to model how things should be done. Leadership behaviour defines ‘the way we do things around here’.
Culture is one of the three ‘touchpoints’ that impact the employee experience, along with the nature of people's work and the processes, procedures, policies and systems that are in place.
Employee engagement is the outcome and is only truly achieved when the overall employee experience is positive.
We help you measure employee experience across the employee lifecycle
Employee Onboarding Surveys
Employee Onboarding Surveys are used at the start of the employee journey to find out how new employees feel about their employee experience.
Employee Engagement Surveys
Employee Engagement Surveys are the main survey that most companies will use to find out how all employees feel about their employee experience.
Employee Pulse Surveys
A shorter version of a full employee engagement survey. They are most often used to check in with people to either find out how they are feeling at a specific moment in time or how they are feeling about a specific issue.
Employee Exit Surveys
Our exit surveys will help you understand why people are leaving so you can take steps to improve levels of retention and employee engagement in your business.
Employee Stay Surveys
Unlike exit surveys, which seek to understand why employees choose to leave, our employee stay surveys aim to uncover what you can do to encourage people to stay.
NHS Quarterly Pulse Survey
We offer a better alternative to the NHS Quarterly Pulse Survey, which is easier to administer, more user-friendly and more cost-effective.
Improve Team Effectiveness
Team Experience Survey
The Team Experience Survey is a quick, inexpensive, but insightful diagnostic team assessment that helps managers understand what they can do to improve the employee experience of everyone in their teams.
Team Effectiveness Questionnaire
Improving team effectiveness is a disciplined process. Our Team Effectiveness Questionnaire helps you inject more focus into your team building activities
Painless employee experience survey design
Whether you are looking to put a brand new employee experience survey in place or refine an existing one we work with you to create an employee experience survey that delivers.
We get your employee experience surveys up and running quickly and cost-effectively.
Start with a clear employee experience survey strategy
The first thing to be clear on is what you are trying to achieve with your employee experience survey(s). Especially so where you have limited budget and resources or need to ‘sell’ it into the business.
Having too many employee surveys running can create ‘survey fatigue’, which tends to lead to ever decreasing response rates.
Your survey strategy might be as simple as defining the business case for your survey, or clarifying how several surveys can complement each other.
We help you define your employee experience survey strategy to ensure that your surveys add value to the business rather than just adding extra tasks for people to do.
Bespoke or off the shelf employee experience survey content
Whilst we can easily provide you with an off the shelf employee experience survey, we believe that for the survey to be effective it needs to be designed to deliver what you are trying to achieve. This is why we recommend that your employee experience surveys be tailored.
We work with you to build your employee experience survey ensuring the content and look and feel suits your organisation.
We have an extensive library of survey questions that we can draw on, but all of our employee experience surveys are tailored to your business and what you want to achieve.
Focus groups can also be a useful starting point for survey design as they can uncover issues that are important to your people.
Straightforward employee experience survey administration
Secure employee survey platform
Your employee experience surveys will be deployed through our own highly secure employee survey platform.
Our employee experience surveys are fully GDPR compliant and we’re accredited with CyberEssentials+, which means your data is safe with us.
Easily accessible surveys
We issue survey invites via email or QR code (which works really well where you do not have personal email addresses and where staff are not deskbound).
Our employee experience surveys are also fully mobile optimised making it easy for people to complete them whenever and wherever they want.
Intuitive survey analysis and reporting
Employee experience surveys have limited value unless you can easily make sense of the data.
Our employee survey platform was built specifically for employee experience surveys so the inbuilt analysis tools are all relevant to what you want to see through our web-based reporting dashboard.
And, unlike other dashboarding software, there is no configuration needed to make it work. Which means you don’t need to involve IT!
View survey results in real-time
The real power of our employee survey platform is that it makes accessing your survey data extremely easy through our survey reporting dashboard.
You can view all of your employee experience survey data in real-time and it is always there for you to view.
Intuitive analysis
Playing around with your survey data is highly intuitive and makes slicing and dicing your data significantly quicker and easier than using Excel or other business intelligence software.
Bring your survey data to life
With multiple charting options and preset analysis already built in, our reporting dashboard really helps bring your survey data to life allowing you to quickly identify key insights and share those with your stakeholders.
We can even import any historical employee experience survey data you might have.
From insight to action
Data means nothing if you don’t take action as a result.
Our employee experience survey platform enables you to move from insight to action
User access
We can give individual users access to their own survey dataset(s) so they can access and play around with all of their experience survey data. This greatly increases the level of ownership and accountability for doing something with the survey data.
Flexible reporting
Creating reports is really quick and easy through our reporting dashboard. Users can create as many ad-hoc employee experience survey reports as they want, as often as they want, for no extra cost.
Inbuilt action planning
Our employee survey reporting dashboard has comprehensive action planning functionality. Users can define specific action plans, delegate actions and monitor progress against those actions.
We have been working with Realworld for 6 years now and have accumulated a rich bank of data which allows us to track trends over time. Realworld have always been responsive, seeking to understand what we are looking to achieve and suggesting minor amendments to the survey set up or reporting which would meet those requirements. 6 years on from the first survey we now have a sophisticated survey providing a rich set of results which informs actions for the year ahead which are discussed at Board level.
Sharon Bell, Chief Executive, Services For Education
Paul attentively listens and understands your needs, offers insight and expertise and tailors work to a high specification. I couldn't recommend someone more highly.
Robert Fordham, Head of Staff Experience, East Kent Hospitals University NHS Trust
Get in touch to see how we can help
Try as hard as we might there are bound to be questions that you might still have so feel free to get in touch and see how we can help.